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Try out each method one by one until the Netflix app crashes on startup or Netflix showing black screen error doesn’t get resolved.

Since now you know the possible causes of why Windows 10 Netflix app not working properly, so let’s know the solutions now. Windows media element is preventing playback.Compatibility issue with the device drivers.Windows 10 Netflix app not working issue can gravitate to several reasons and some of the most understandable causes are: Method 5: Change DNS Server and Flush DNS Cache.Method 2: Allow Netflix App to Use the High-performance GPU.